Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (5)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Black dots on screen

I have a Samsung galaxy s8 plus and there are 2 small black spots under the glass. I'm wondering if this will affect if I can trade this phone in for the "next" program  there are no deep scratches or cracks in the screen but these appeared soon after I got this refurbished phone after my last one b

Questions

2.2K

1

0

0

Accepted Solution

Official Solution

Galaxy S8+ radio not working, no signal at all

So, I was moving to a new apartment a couple days ago. Placed my phone on a bar in the moving van, and it fell. Nothing cracked, mobile service still working. For the next 4 hours I moved things in and out of the van, and service worked fine, but I was running low on battery. So, I turned the phone

Questions

3K

12

0

0

Accepted Solution

Official Solution

Samsung Galaxy S8+ will not update past Android 7.0

 

Questions

1.1K

4

0

Phone wont download any updates

I finished my 2 year contract and now I went to Straight Talk Wireless. I have an Samsung Galaxy S8 Plus SM-G995U . It keeps telling me it's up to date and it's obvious not since last update that was done was on 2018. Any help would be appreciated Thank YouWILLIAM

Questions

165

1

0

0

Galaxy s8 plus still dident recieve software update !!

The first software update that just came out day on 21 i still dident receive which includes latest security patch. Is any one els waiting? Seems like im the only one !?

Questions

3.4K

51

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.